Contact information
Contact Information
We’re here to help.
For questions about orders, deliveries, products, payments, returns or general enquiries, please contact the Four20SA team using one of the methods below.
Four20SA Customer Support
Business: Four20SA
Location: Johannesburg, Gauteng, South Africa
Website: four20sa.co.za
Email: info@four20sa.co.za
WhatsApp / Customer Support: +27 61 617 6895
You can also contact us through the live chat / Shopify Inbox available on our website.
Customer Support Hours
Monday – Saturday: 10:00 – 20:00
Sunday: 12:00 – 19:00
Support availability on public holidays may vary.
Existing Orders
For assistance with an existing order, please include your order number when contacting us. This allows our team to locate your order and assist you as quickly as possible.
For delivery-related enquiries, please also provide the name and telephone number associated with your order.
Returns, Refunds & Delivery Issues
For damaged, defective, missing or incorrectly supplied products, please contact us as soon as reasonably possible after receiving your order.
We may request photographs or other information reasonably necessary to investigate the issue.
Please refer to our Return & Refund Policy and Shipping & Delivery Policy for additional information.
Privacy Enquiries
For questions or requests relating to your personal information or privacy rights, including requests under South Africa’s Protection of Personal Information Act (“POPIA”), please contact:
Please use “Privacy Request” as the subject line so that the enquiry can be identified appropriately.
Contact Four20SA
Email: info@four20sa.co.za
WhatsApp: +27 61 617 6895
Website: four20sa.co.za
Location: Johannesburg, Gauteng, South Africa
Four20SA — Premium. Discreet. Delivered.